Adding Exchange Online account to iOS devices

To remove an email account and add an Exchange Online account to your iPad, follow these steps:

Removing an Email Account from Your iPad

  1. Access Settings: Go to your iPad's settings.
  2. Navigate to Mail: Tap on 'Mail', then 'Accounts'.
  3. Select the Account to Remove: Tap on the email account that you want to remove.
  4. Delete the Account: Choose either 'Sign Out' or 'Delete Account' to remove the email account from your iPad​​.

Adding an Exchange Online Account to Your iPad

You can add an Exchange Online account to your iPad either through the Outlook app or directly in the Mail app:

Through the Outlook App

  1. Install Outlook: Download and install the Outlook app from the App Store if you haven't already.
  2. Open Outlook: Launch the Outlook app on your iPad.
  3. Enter Email Address: Input the email address you wish to add.
  4. Enter Password: Provide the password for the email address.
  5. Automatic Settings Detection: The settings should be detected automatically. If you have 2-factor authentication, you may need to enter a one-time passcode​​. [“]

Through the Mail App

  1. Open Settings: Go to the iPad's settings.
  2. Select 'Passwords & Accounts': Tap on 'Passwords & Accounts'.
  3. Add Account: Under the Accounts section, press 'Add Account'.
  4. Choose Microsoft Exchange: Select 'Microsoft Exchange' from the list of account types.
  5. Enter Email Address: Input the email address you wish to set up.
  6. Sign In: Tap 'Sign In' to proceed (avoid 'Configure Manually').
  7. Enter Password: Input the password for the email address.
  8. Automatic Settings Detection: The settings should be detected automatically, including 2-factor authentication if set up.
  9. Select Elements to Sync: Choose which elements of the account (Mail, Contacts, Calendars, etc.) you would like to use and then press 'Save'​​. [“]